Technical Support Contact Information

For all lighting product types, except brands otherwise mentioned on this page, please use:
TechSupport-Lighting@AcuityBrands.com or call 800-705-7378

Commercial & Architectural Lighting Brands
800-705-7378 

Hydrel
TechSupport-Hydrel@AcuityBrands.com 

IOTA / Power Sentry
(Emergency Drivers, ETS, and Mini/Micro Inverters)
TechSupport@iotaengineering.com

IOTA Central Inverters
(IIS Models 1000W or greater)
IOTAcentralinverters@AcuityBrands.com

Specialty Lighting Brands

Eureka
info@eurekalighting.com
514-385-3515
or contact your designated Inside Sales Representative

A-Light
info@alights.com
760-727-7675
or contact your designated Inside Sales Representative

Cyclone
info@cyclonelighting.com
866-436-5500
or contact your designated Inside Sales Representative:
(USA) | (Canada)

Holophane and American Electric Lighting
800-313-2557

Controls
800-535-2465

To schedule time to connect with one of our Technical Support representatives at a time convenient to you click here:  Schedule a Controls Support Request.

nLight Platform

LC&D
LC&D Customer Support

FRESCO
Fresco-Support@acuitybrands.com

Sensor Switch
SSI-Support@acuitybrands.com

SYNERGY
Synergy-Support@acuitybrands.com

ROAM
TechSupport-Roam@acuitybrands.com

Dark to Light
DTLTechSupport@acuitybrands.com

Pathway Connectivity
Pathway-Support@acuitybrands.com
866-617-3074

Cloud Solutions

Building Insights
support@atrius.com

Personal Wayfinder
help@atrius.com